It's our goal to avoid canceling any order or items! However, there are some instances where a cancellation may occur- please read thru some of those scenarios below.

Can i cancel or change my order after purchasing?

Unfortunately, once an order is placed it cannot be changed or canceled. To read complete details on returning an item, please see our Returns page.

Why were specific items in my order cancelled?

Unfortunately, once an order is placed it cannot be changed or canceled. To read complete details on returning an item, please see our Returns page.

Why was my entire order canceled?

-Inventory ran out on one of your selected items as you were placing your order.

-The delivery address is a hotel or freight forwarder.

I see the item(s) I wanted are still available online, so why was my item(s)/order canceled?

-items(s) were found misplaced in a bin location

-The item has been returned by another customer and is not available

Can i have my order delivered to a hotel?

Due to delivery risks, we do not ship to hotels. orders shipping to a hotel will be canceled.

Can i cancel or change my order after purchasing?

Unfortunately, once an order is placed it cannot be changed or canceled. To read complete details on returning an item, please see our Returns page.